BUY NOW, PAY LATER WITH KLARNA

Terms and Conditions

 Delivery Details

Standard Delivery - £4.50 
Within 2-3 working days within England, Wales or Scotland, from date of dispatch.

Next Day Delivery (UK) - £7.50- £12 (Can be more depending on weight of item)

Next day delivery on Saturdays is an extra £3 charge. Next day delivery service is sent via Royal Mail and is guaranteed next working day providing your order was made prior to 3 pm the previous day. Next day delivery does not include weekend delivery or anything ordered after 3 pm on Thursday. Arrival before 1 pm on all next day deliveries. 

Europe - £10.00
For countries inside the European Union. Maximum 10-day Delivery service.

Rest of World - £15.00
For all countries outside the European Union. Maximum 10-day Delivery service.
All International orders are sent via Royal Mail International service, taking a MAXIMUM 10 days to arrive.

General Returns Policy

We can only accept items returned to us within 14 days from the date your order was dispatched. All items must be returned unworn, and as new, with the original tag still attached. All items must be returned to us before a refund or replacement is issued. Please don't use scissors or knives to open your package; you are able to just tear the packaging open. Returns with scissor or knife marks will not be accepted. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale with tags still attached. we ask that  all returns made must be posted back signed for and tracked to help prevent any form of discrepancies across both parties involved.

Please be very careful when trying products on please ensure not to leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains. Please thoroughly inspect any item you order from us on the receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non-refundable unless the item purchased is faulty or incorrect.

Please note that if you return any items outside of the 2 week returns period and you have not been advised to do so by us you will forfeit your item. We will not be able to return it to you either. We will also be unable to provide you with a refund if you return your item after the 2 week returns period unless advised by us.

A polite request, please fold returned items neatly before sending them back to us. Items returned inside the 14 days will be issued with a refund but items returned outside the 14 days may be accepted at our discretion - please email us first for confirmation - but will be issued with a credit note.

 

Please be aware that all sale and discounted items will be non-refundable and normal refund policies do not apply to sale/discounted goods. Only exchanges are available- depending on size availability.  Or to be price matched with the same value for another item.   

 For all enquiries, please

Contact Us:

info@watchalookingat.com